Privacy Policy

At Puzzle Junkies we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you use our website and services.

1. Information we collect

1.1 Information you provide

• Account information: your email address, username and an encrypted password when you create an account.
• Profile information: optional details such as your display name, avatar and preferences.
• Payment information: billing details processed securely by Stripe. We do not store full card numbers on our servers.
• Support communications: the content of any message you send us.

1.2 Information collected automatically

• Usage data: puzzles played, completion times, scores, achievements and gameplay patterns.
• Device data: IP address, browser type, operating system and device identifiers.
• Cookies: used to keep you signed in, remember preferences, measure usage and serve ads.
• Log data: timestamps, URLs visited and error reports generated by our servers.

2. How we use your information

• Provide, maintain and improve the Puzzle Junkies service.
• Create and manage your account and process subscription payments.
• Personalise difficulty and recommend content you might enjoy.
• Track completions, streaks, achievements and leaderboard rankings.
• Send service updates and, with your consent, occasional marketing messages.
• Analyse usage to improve existing features and design new ones.
• Detect, prevent and address fraud, abuse and security threats.
• Comply with applicable laws, regulations and legal processes.

3. Advertising and third-party cookies

Puzzle Junkies is ad-supported. We use Google AdSense to display advertisements on the site. Google and its partners may use cookies and similar technologies to serve ads based on your prior visits to our site and other websites.

• Google uses cookies (including the DoubleClick cookie) to serve ads based on user visits.
• You can opt out of personalised advertising by visiting Google Ads Settings.
• You can also opt out of some third-party vendors' use of cookies at aboutads.info.
• For EU/UK visitors, we rely on your consent (where required) as the legal basis for personalised advertising.

4. Information sharing

We do not sell your personal information. We share information only with service providers that help us run the site:

• Payment processing (Stripe)
• Authentication (Clerk)
• Cloud hosting and infrastructure
• Analytics and performance monitoring
• Email delivery
• Advertising partners (Google AdSense and its ad-serving partners)

Your username, avatar and leaderboard scores may be visible to other users as part of our social features. We may disclose information where required by law or to protect our rights, users or the service.

5. Data security

• Encryption in transit using TLS.
• Salted password hashing and access controls on our systems.
• Regular security reviews and vulnerability assessments.
• Routine backups and disaster-recovery procedures.

No method of internet transmission or electronic storage is 100% secure, so while we work hard to protect your information we cannot guarantee absolute security.

6. Your rights and choices

• Access: request a copy of the personal information we hold about you.
• Correction: update your account information from your profile settings.
• Deletion: request deletion of your account and associated data.
• Data portability: request your data in a machine-readable format.
• Opt out of marketing: unsubscribe from any of our emails.
• Cookie controls: manage cookies in your browser settings.

7. Children's privacy

Puzzle Junkies is not intended for children under 13 and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal data, please contact us and we will delete it.

8. International transfers

Your information may be transferred to and processed in countries other than your own. By using Puzzle Junkies you consent to those transfers.

9. Policy changes

We may update this Privacy Policy from time to time. Material changes will be posted on this page and the "Last updated" date will change accordingly.

10. Contact us

Questions about this Privacy Policy? Email privacy@puzzlejunkies.com or support@puzzlejunkies.com.